A quick way to find answers and get help using SwiftMsg.
Got questions? We’ve got answers. Below are some of the most frequently asked questions about SwiftMsg.
If you don’t see what you’re looking for, feel free to reach out — we’re always happy to help.
SwiftMsg is a Chrome extension that lets you send bulk and automated WhatsApp messages using Excel or manual input. It’s built for small businesses, solopreneurs, and digital marketers.
Yes. SwiftMsg uses your existing WhatsApp account and doesn’t store your messages. All data is processed locally or securely through your connected device.
We offer both free and a premium plan at 300 ZAR/month (roughly $15 USD). This gives you full access to all features, including media attachments, message templates, and campaign scheduling.
Not at all! SwiftMsg is designed for non-technical users. If you can use WhatsApp Web and Excel, you’re good to go.
You can install SwiftMsg directly from the Chrome Web Store. Once added, connect it to WhatsApp Web and start sending messages in minutes.
Absolutely! SwiftMsg supports media attachments, so you can send files, images, and documents alongside your messages.
Yes, while SwiftMsg is designed to mimic natural sending patterns, we recommend staying within reasonable daily limits. Overuse may violate WhatsApp’s terms — use responsibly.
For technical support, email us at support@swiftmsg.io. For general questions, reach out to hello@swiftmsg.io.
We’re happy to help. Drop us a message or use the contact form to get in touch.